Frequently Asked Questions
Everything you need to know about MS Churiwala jewelry.
At MS Churiwala, we pride ourselves on quality. We primarily use 925 Sterling Silver, Brass, and high-quality semi-precious stones. All pieces are anti-tarnish coated to ensure long-lasting shine.
To keep your jewelry shining, avoid direct contact with perfumes, lotions, and water. We recommend storing your pieces in the pouch provided when not in use to prevent scratches and oxidation.
Yes, we offer a 7-day exchange policy for unused items in their original packaging. Please contact our support team to initiate a return or exchange request.
Orders are typically processed within 24-48 hours. Standard delivery within India takes 3-7 business days depending on your location.
Absolutely! Every order arrives in our signature MS Churiwala box, perfect for gifting or keeping your pieces safe.